Return and Exchange Policy

 

At The ArtSpace, we take pride in delivering premium-quality Japandi home decor products to complement your living spaces. To ensure clarity and transparency, we have outlined our return and exchange policy as follows:

General Policy

• We do not accept any returns or exchanges for products once they have been purchased, except in the case of manufacturing defects.

Manufacturing Defects

• If you receive a product with a manufacturing defect, you must notify us within 7 days of receiving the product.
• To report a manufacturing defect, please contact our customer support team at contact@theartspace.co.in or +91 6361399985, providing detailed information and supporting evidence such as photographs or videos of the defect.

Verification Process

• Upon receiving your claim, our team will thoroughly review and verify the reported defect.
• If the product is confirmed to have a manufacturing defect, we will provide a resolution in the form of either a replacement or a refund, depending on the specific circumstances.

• Please note that The ArtSpace holds the sole authority to determine the eligibility for a return, replacement, or refund.
• Our decision regarding the resolution of any reported issue will be final and binding.

Additional Information

• Claims made beyond the 7-day window will not be considered.
• We encourage you to inspect your products upon delivery to ensure they meet your expectations.